Data Recovery FAQs

Our data recovery fee depends on media type, amount of data and the physical condition of the media. If we cannot recover your data there will not be a recovery charge. We handle any type of complexity therefore our prices may significantly vary from case to case. Beware of companies that will get you in the door and charge you regardless of whether or not they can recover any data. We hear of many bad experiences from customers that used other companies on a daily basis. Please contact us to discuss the flexible payment options we offer.* In the event that a recovery has been previously attempted on your media, additional fee for the diagnostic may be applicable. Please remember that the first chance at a recovery is your BEST chance at a recovery, so send your critical data to the professionals at WeRecoverData.com!

Read more about data recovery cost.

Additional diagnostic fee will be applicable to drives in which the seals have been broken or cracked.

Usually the evaluation is done within 8-24 hours and most of the recoveries are done within a day or two. We do offer an expedited and a 24/7 emergency evaluation and recovery options- please contact us regarding these options. See more here: Emergency Data Recovery Service

Read more about data recovery time.

We`ve received cases from other companies who claim that the data is lost forever and we`ve recovered it. Our unique approach, expertise and technology allow us to recover cases with a better success rate than any other company. If there is a special need to develop the technology to recover the data, we have the ability to do so. If no one did it before, it doesn’t mean it cannot be done! See more here: Custom Data Recovery Solutions

If the hard drive is making sounds it has never made before, stop your work immediately; keeping it on or force reading it may cause more damage. Call, bring it in or ship it to us. We can still help you recover the data.

Yes, definitely, we can recover data from a hard drive that was formatted, erased and even re-partitioned!

In many cases we can. We would need to know one of the following: the type of file, the name of the file and when you accidentally deleted it.

If the data is critical, we don’t suggest running any utilities on it. We’d rather have you bring the drive in for a professional data recovery engineer to examine it. Be aware – utilities are never guaranteed, and can often cause more harm than good.

Not necessarily. We have recovered data from fire or flood damaged media in the past.

We can possibly recover the data in these cases. It will depend on the RAID controller’s functionality and how much data was copied to the array. We have done this before. See more: RAID Data Recovery

We recovered cases where many other including other «world leaders» data recovery providers failed to recover. We have a proof of that; we can email that to you, simply call us and request proof. We do not publish the success rate in order not mislead our customers due to false claims made by other small data recovery providers. We know that if its technically possible, we will recover it. If we cant recover it, no one can.

Yes, if the cost is too high you can decide not to pursue the recovery. Please contact us to discuss the flexible payment options we offer.

Please visit
the case submission page and follow the instructions there. For any assistance, please call us.