Introduction
A small business located in Vancouver, British Columbia, encountered a critical data loss scenario when a cyber attack led to the accidental formatting of their backup repository on a Veeam Backup server. The NetApp E2800A SAN device, which had a capacity of 70 TB, was affected, and the client reported a loss of 1 GB of essential data. With operations at a standstill, the client urgently needed their data recovered and turned to WeRecoverData for help.
Problem Description
The client’s NetApp E2800A SAN device played a crucial role in their IT infrastructure, storing important virtual drives used for daily operations. The cyber attack compromised the administrator account, leading to the formatting of the backup repository. This incident caused significant disruption, jeopardizing the client’s business continuity and sensitive information.
Initial Assessment
WeRecoverData received the case with an immediate level of urgency. Upon initial assessment, the team of specialists quickly confirmed the extent of the damage and identified the challenges posed by the accidental formatting. A detailed recovery plan was devised, tailored to the specific architecture of the NetApp E2800A and the client’s recovery needs.
Recovery Process
WeRecoverData implemented a multi-step recovery process to address the complex data loss situation:
- Rebuilding RAID Configuration: The first step was to reconstruct the RAID configuration of the NetApp E2800A. This process was vital to reestablish the foundational structure needed for data recovery.
- Volume and Virtual Drive Restoration: The team meticulously worked on restoring the formatted volumes and virtual drives. Using advanced recovery techniques, they navigated the SAN’s file system to locate and reconstruct the lost data.
- Data Extraction and Verification: The specialists used sophisticated software tools to extract and validate the data, ensuring its integrity and usability. Rigorous checks were performed throughout the process to verify the completeness and accuracy of the recovered data.
Outcome
The recovery operation was a resounding success. WeRecoverData managed to recover a substantial 35.4 TB of data, far exceeding the initially reported 1 GB of lost data. This successful recovery allowed the client to resume normal operations without any data loss, highlighting WeRecoverData’s proficiency in handling complex SAN recovery cases, especially those involving cyber attacks.
